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1 | 1 | ---
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2 |
| -description: How to deal with... |
| 2 | +description: How to deal with Corrupt Examine indexes |
3 | 3 | hidden: true
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4 | 4 | ---
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5 | 5 |
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6 | 6 | # Corrupt Indexes
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7 |
| -Due to various reasons,like missing files, the data integrety of the examine index files my be compromised. When this happens, Umbraco considers the index to be corrupt. |
8 |
| -Due to some systems already being hooked into the examine index lifecycle, it is safest to resolve this issue from outside of the application. |
9 |
| - |
10 |
| -## Resolution in a self hosted environment |
11 |
| -- Stop the website/app pool |
12 |
| -- Remove the Folder containing the corrupted index files |
13 |
| -- Restart the website |
14 |
| - |
15 |
| -## Resolution on umbraco cloud |
16 |
| -- Open the project in the cloud portal |
17 |
| -- Select the correct environment |
18 |
| -- Open kudo in the debug console |
19 |
| -- Choose CMD |
20 |
| -- Navigate to `C:\home\site\wwwroot\umbraco\Data\Temp>` |
21 |
| -- Click the delete button next to the index in question |
22 |
| -- Restart the environment. |
| 7 | + |
| 8 | +The data integrity of Examine index files can be compromised if for example files are removed. When this happens, Umbraco considers the index to be corrupt. |
| 9 | + |
| 10 | +As some systems are already hooked into the Examine index lifecycle, resolving this issue outside the application is safest. |
| 11 | + |
| 12 | +## Resolution in a self-hosted environment |
| 13 | + |
| 14 | +The following steps cover clearing out corrupt indexes in a self-hosted environment. |
| 15 | + |
| 16 | +1. Stop the website/app pool. |
| 17 | +2. Remove the directory containing the corrupted index files. |
| 18 | +3. Restart the website. |
| 19 | + |
| 20 | +## Resolution on Umbraco Cloud |
| 21 | + |
| 22 | +The following steps cover clearing out corrupt indexes in a setup hosted on Umbraco Cloud. |
| 23 | + |
| 24 | +1. Open the project in the Cloud Portal. |
| 25 | +2. Select the correct environment. |
| 26 | +3. Access KUDU. |
| 27 | +4. Open the debug console. |
| 28 | +5. Choose CMD. |
| 29 | +6. Navigate to `C:\home\site\wwwroot\umbraco\Data\Temp`. |
| 30 | +7- Click the delete button next to the index file. |
| 31 | +8. Restart the environment. |
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