Unable to Activate

[toritsejuFO]

Description

I purchased the license but can't seem to activate it. Before I could even view the purchase page, I had to use vpn on mobile. I tried being connected to vpn to activate, but it throws an error in the lines of "license server error".

Kindly provide help/feedback, thanks.

Steps to reproduce

1. Copy licence key
2. Install vira theme, it asks for activate
3. Paste key and click enter
4. Get license server error after a few seconds

Extension Version

v1.2.4

VSCode Version

v1.100

Theme

Vira themes

[equinusocio]

Hi @toritsejuFO

As outlined in our Frequently Asked Questions (FAQ) and Terms And Conditions, activation of the extension requires an active internet connection and the ability to access our license server and Lemon Squeezy domains. We do not offer any offline activation methods.

Makes sure to use the latest extension version and verify the accessibility of both https://api.lemonsqueezy.com and https://l.vira.build. These domains undergo periodic checks to ensure the validity of the license upon activation.

We recommend activating your account without using a VPN or any restrictions. Should you still encounter difficulties, kindly contact our support team at [email protected]

[toritsejuFO]

I had an internet connection, I wasn't attempting to do it offline. Also, I used a VPN because I couldn't load the payment page, and was only able to pay after connecting to the VPN. That said, I'm good now. I tried again this morning (without VPN) and it activated successfully. Thank you.