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Rohtak Grievance Redressal Chatbot MVP

This repository contains the MVP implementation for the District-Level Chatbot for Grievance Redressal project.

🚀 Features

  • Bilingual Support: Interface in both Hindi and English
  • Citizen Chatbot Interface: WhatsApp-style interface for complaint registration
  • Admin Dashboard: For officials to manage and respond to complaints
  • Department Routing: Automatic routing to appropriate departments
  • Tracking System: Unique IDs and status updates for complaints

📸 Screenshots

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🛠️ Tech Stack

  • Next.js for frontend
  • PostgreSQL for backend (in full implementation)
  • Tailwind CSS for styling

🚦 How to Run

  1. Clone this repository
  2. Run npm install
  3. Run npm start
  4. Open http://localhost:3000 in your browser

📝 Implementation Notes

This MVP demonstrates the core user flows and interfaces for both citizens and administrators. The next steps would include:

  • WhatsApp API integration
  • Firebase/MongoDB backend implementation
  • Authentication for admin users
  • Department-specific views and analytics

🔗 Related Links

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