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Merging tickets

enhancement

Status: Open.

#43 In EuroPython/ep-helpdesk;

· artcz opened on Jul 31, 2018

Forward to helpdesk feature

enhancement

Status: Open.

#42 In EuroPython/ep-helpdesk;

· artcz opened on Jul 31, 2018

Password change not possible

bug

Status: Open.

#41 In EuroPython/ep-helpdesk;

· artcz opened on Jul 31, 2018

Resetting forgotten password feature.

bug

Status: Open.

#40 In EuroPython/ep-helpdesk;

· artcz opened on Jul 31, 2018

Support for tags/labels

enhancement

Status: Open.

#39 In EuroPython/ep-helpdesk;

· artcz opened on Jul 30, 2018

Reminder about open tickets.

enhancement

Status: Open.

#38 In EuroPython/ep-helpdesk;

· artcz opened on Jul 30, 2018

Soft closing tickets

enhancement

Status: Open.

#37 In EuroPython/ep-helpdesk;

· artcz opened on Jul 30, 2018

Resending resolution.

bug

Status: Open.

#36 In EuroPython/ep-helpdesk;

· artcz opened on Jul 30, 2018

Using "Close (send email)" from the ticket list drop-down causes a 500

Status: Open.

#17 In EuroPython/ep-helpdesk;

· malemburg opened on Mar 5, 2017

Make email templates layout cleaner/clearer

Status: Open.

#11 In EuroPython/ep-helpdesk;

· alanderex opened on Oct 31, 2016

Change the reports queue sort order to show the current queues at the top

Status: Open.

#9 In EuroPython/ep-helpdesk;

· malemburg opened on Oct 31, 2016

Write a helpdesk queue summary email script

Status: Open.

#7 In EuroPython/ep-helpdesk;

· malemburg opened on Aug 11, 2015