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Updated tool comparison table (#380)
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## Summary
Fixes #138 

### Time to review: __1 mins__


fixed a mistake/update to Zulip feature

---------

Co-authored-by: Billy Daly <[email protected]>
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@sumiat @widal001
sumiat and widal001 authored Mar 18, 2024
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17 changes: 9 additions & 8 deletions documentation/decisions/adr/2023-07-05-chat-adr.md
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# ADR: Chat

- **Status:** Accepted <!-- REQUIRED -->
- **Last Modified:** 2023-07-05 <!-- REQUIRED -->
- **Related Issue:** [#105](https://github.com/HHS/simpler-grants-gov/issues/105) <!-- RECOMMENDED -->
- **Last Modified:** 2023-08-17 <!-- REQUIRED -->
- **Related Issue:** #105 (https://github.com/HHS/grants-equity/issues/105) <!-- RECOMMENDED -->
- **Deciders:** Lucas Brown and Billy Daly <!-- REQUIRED -->
- **Tags:** docs:adr topic:comms <!-- OPTIONAL -->

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## Pros and Cons of the Options <!-- OPTIONAL -->

✅ Feature available, meets requirement
❌ Feature not available, does not meet requirement
🔄 Partial feature, limited feature availability, feature in progress or undergoing improvements
1-3 Strength level, (1 being lowest, 3 being strongest)
❓Unknown
✅ Feature available, meets requirement
❌ Feature not available, does not meet requirement
🔄 Partial feature, limited feature availability, feature in progress or undergoing improvements
1-3 Strength level, (1 being lowest, 3 being strongest)
❓Unknown

| Evaluation criteria | [Slack](https://slack.com/features) | [Discord](https://discord.com/) | [Microsoft Teams](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) | [GitHub Discussions](https://docs.github.com/en/discussions/collaborating-with-your-community-using-discussions/about-discussions) | [Rocket.chat](https://www.rocket.chat/) | [Mattermost](https://mattermost.com/) | [Zulip](https://zulip.com/) |
| ------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------- | -------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------- |
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| Open-source | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Voice | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ❌ |
| Video | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ❌ |
| Text | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Text | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Accessibility options | ✅ | 🔄 | ✅ | ✅ | 🔄 | ✅ | 🔄 |
| Accessibility: keyboard navigation | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Accessibility: Screen reader compatibility | ✅ | 🔄 | ✅ | ✅ | 🔄 | ✅ | ✅ |
Expand All @@ -90,6 +90,7 @@ At this time, it is recommended to use a basic paid version of Slack for interna
| Emoji reactions | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ |
| Cost | Free,<br>Pro $7.25, Business $12.50 USD per active user per month billed annually.<br>Or, $15 USD per active user per month, billed monthly.<br>FOSS community users must request access | Free to run, free to use | Part of MS365 subscription plans<br>$12.50/user/month | $3.67 per user/month, billed annually; | Free + own hosting costs; paid version available $7<br>/user/month<br>Minimum of 25 users<br>or<br>$35<br>/agent/month<br>Minimum of 5 agents | free + own hosting costs; paid version available $10 per user/month, billed annually; enterprise pricing with requested quote | Free + own hosting costs; paid version available$6.67 per user per month, billed annually |


## Pricing breakdown for top choices

To understand the cost as we grow and expand chat to become accessible to public users, we want to evaluate costs for our top chat options: Slack and Rocket.chat
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