fix: add support email

Sanket322 · May 10, 2024 · d4bafba · d4bafba
1 parent 204afed
commit d4bafba
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Showing 2 changed files with 74 additions and 6 deletions.
diff --git a/india_compliance/gst_india/api_classes/base.py b/india_compliance/gst_india/api_classes/base.py
@@ -5,6 +5,7 @@
 import frappe
 from frappe import _
 from frappe.utils import sbool
+from frappe.utils.change_log import get_versions
 
 from india_compliance.exceptions import GatewayTimeoutError, GSPServerError
 from india_compliance.gst_india.utils import is_api_enabled
@@ -138,7 +139,7 @@ def _make_request(
                 pass
 
             # Raise special error for certain HTTP codes
-            self.handle_http_code(response.status_code, response_json)
+            self.handle_http_code(response.status_code, response_json, request_args)
 
             # Raise HTTPError for other HTTP codes
             response.raise_for_status()
@@ -216,22 +217,52 @@ def is_ignored_error(self, response_json):
         # Override in subclass, return truthy value to stop frappe.throw
         pass
 
-    def handle_http_code(self, status_code, response_json):
-        # TODO: add link to account page / support email
+    def handle_http_code(self, status_code, response_json, request_args):
 
         # GSP connectivity issues
         if status_code == 401 or (
             status_code == 403
             and response_json
             and response_json.get("error") == "access_denied"
         ):
-            frappe.throw(
-                _("Error establishing connection to GSP. Please contact {0}.").format(
+
+            ic_api_key = frappe.conf.ic_api_key
+            if not ic_api_key:
+                request_data = {
+                    "type": frappe.request.method,
+                    "args": request_args.params or {},
+                    "headers": request_args.headers or {},
+                    "url": request_args.url,
+                }
+
+                app_version = {}
+                installed_apps_info = get_versions()
+                for app in installed_apps_info:
+                    app_version[app] = installed_apps_info[app]["version"]
+
+                args = {
+                    "app_version": app_version,
+                    "response": response_json.message,
+                    "request_data": request_data,
+                    "traceback": frappe.get_traceback(),
+                }
+
+            frappe.msgprint(
+                msg=_(
+                    "Error establishing connection to GSP. Please contact {0}."
+                ).format(
                     _("your Service Provider")
-                    if frappe.conf.ic_api_key
+                    if ic_api_key
                     else _("India Compliance API Support")
                 ),
                 title=_("GSP Connection Error"),
+                indicator="red",
+                raise_exception=frappe.ValidationError,
+                primary_action={
+                    "label": "Send Email" if not ic_api_key else "Cancel",
+                    "client_action": "india_compliance.show_communication",
+                    "args": args if not ic_api_key else "Cancel",
+                },
             )
 
         # ASP connectivity issues

diff --git a/india_compliance/public/js/utils.js b/india_compliance/public/js/utils.js
@@ -368,6 +368,43 @@ Object.assign(india_compliance, {
             is_authenticated = true;
             return true;
         }
+    },
+    show_communication:(args) => {
+
+        frappe.ui.hide_open_dialog()
+
+        if(args == "Cancel")
+            return;
+
+        var error_report_message = [
+            "<h5>Please type some additional information that could help us reproduce this issue:</h5>",
+            '<div style="min-height: 100px; border: 1px solid #bbb; \
+                border-radius: 5px; padding: 15px; margin-bottom: 15px;"></div>',
+            "<hr>",
+            "<h5>App Versions</h5>",
+            "<pre>" + JSON.stringify(args.app_version) + "</pre>",
+            "<h5>Route</h5>",
+            "<pre>" + "frappe.get_route_str()"  +"</pre>",
+            "<hr>",
+            "<h5>Error Report</h5>",
+            "<pre>" + JSON.stringify(args.traceback) + "</pre>",
+            "<hr>",
+            "<h5>Request Data</h5>",
+            "<pre>" + JSON.stringify(args.request_data) + "</pre>",
+            "<hr>",
+            "<h5>Response JSON</h5>",
+            "<pre>" + JSON.stringify(args.response) + "</pre>",
+        ].join("\n");
+
+        var communication_composer = new frappe.views.CommunicationComposer({
+                subject: "Error Report [" + frappe.datetime.nowdate() + "]",
+                recipients: "",
+                message: error_report_message,
+                doc: {
+                    doctype: "User",
+                    name: frappe.session.user,
+                },
+            });
     }
 });