Tac support agent improvments

[mayyagoldman]

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Description

Must have

• Tests
• Documentation

[content-bot]

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Thanks for submitting your PR!
Before moving on with the detailed review, please take a moment to address the following general comments.

• The PR title indicates improvements to the TAC support agent, but the only change in the PR is a version bump in pack_metadata.json. Please update the PR title and description to accurately reflect that this is just a version bump, or ensure the actual code changes for the improvements are committed to this branch.

[content-bot]

Validate summary
The following errors were reported as warnings: MC101, RM108, GR110, PB130, PB131.
The following errors were thrown as a part of this pr: AS109, AS103.
The following errors can be ignored: AS103.
The following errors cannot be ignored: AS109.
If the AG100 validation in the pre-commit GitHub Action fails, the pull request cannot be force-merged.

Verdict: PR can be force merged from validate perspective? ❌

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🔍 AI Triage Report Available

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Status: failed
Report ID: 4f6b7a7c7b9ef8df

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