Search results

Ticket Summary Report Fails Due to Reserved Keyword order in HD Ticket Status

Status: Open.

#3005 In frappe/helpdesk;

· iphenelist opened on Feb 11, 2026

Errors with Helpdesk after installing on existing ERPNext + HR

bugSomething isn't workingSomething isn't working

Status: Open.

#3003 In frappe/helpdesk;

· henrynewman opened on Feb 10, 2026

Field Dependency should hide the field in customer portal

bugSomething isn't workingSomething isn't working

Status: Open.

#2993 In frappe/helpdesk;

· trufurs opened on Feb 9, 2026

Pressing esc key should hide popovers

bugSomething isn't workingSomething isn't working

Status: Open.

#2980 In frappe/helpdesk;

· balamurali27 opened on Feb 6, 2026

UI Teardown

Status: Open.

#2974 In frappe/helpdesk;

· RitvikSardana opened on Feb 4, 2026

Helpdesk SLA Alerts Scalability for High Ticket Volume

Status: Open.

#2967 In frappe/helpdesk;

· rehansari26 opened on Feb 2, 2026

The option to close a ticket should be available directly from the List View

feature

Status: Open.

Feature

#2948 In frappe/helpdesk;

· Sakirali0501 opened on Jan 28, 2026

Push Notifications on Browsers on HD Ticket Events

Status: Open.

#2942 In frappe/helpdesk;

· raghavruia-dev opened on Jan 23, 2026

Error not shown in frontend when video attachment exceeds maximum file size during ticket creation

bugSomething isn't workingSomething isn't working

Status: Open.

#2929 In frappe/helpdesk;

· raghavruia-dev opened on Jan 22, 2026

Convert ticket to knowledge base article

Status: Open.

#2893 In frappe/helpdesk;

· barredterra opened on Jan 15, 2026

Enhance Agent's Profile

good first issue

Status: Open.

#2872 In frappe/helpdesk;

· RitvikSardana opened on Jan 13, 2026

Pin comments in Ticket

good first issue

Status: Open.

#2871 In frappe/helpdesk;

· mngshm opened on Jan 12, 2026