Custom Date Field Doesn’t Show DatePicker on New Ticket Form

[KerollesFathy]

Information about bug

custom-date-field-doesnt-render-as-datepicker.mp4

Description:
Added a custom field due_date with FieldType Date and added it to the HD Ticket Template.
When creating a new ticket, the field shows as a plain text input instead of a DatePicker.

Expected:
due_date should render as a DatePicker to allow easy date selection.

Actual:
Field renders as a text input, requiring users to manually type the date.

Steps to Reproduce:

1. Create custom field due_date with type = Date
2. Add it to HD Ticket Template Fields
3. Open “Create New Ticket” form

Result:
No DatePicker displayed for the field.

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Version

Frappe Helpdesk Latest Version

Installation method

docker

Relevant log output / Stack trace / Full Error Message.