Information about bug

Issue

When creating a ticket in Frappe Helpdesk, if a user attaches a video file that exceeds the maximum allowed file size, the API correctly rejects the request due to the file size limit, but no error is shown at frontend, due to which the user never sees what went wrong.

Screenshot

The video didn't got attached and no error message is displayed at frontend.

Expected Behaviour

The frontend should display an error message indicating that the attached video exceeds the maximum allowed file size while also mentioning the max file size allowed.

Version

Helpdesk: 1.19.0
Framework: 17.0.0-dev

Installation method

None

Relevant log output / Stack trace / Full Error Message.