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Upload failed for onedrive.ea093e654287a17c: Backup operation failed #137467

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danielpetrovic opened this issue Feb 5, 2025 · 41 comments · Fixed by #137549
Closed

Upload failed for onedrive.ea093e654287a17c: Backup operation failed #137467

danielpetrovic opened this issue Feb 5, 2025 · 41 comments · Fixed by #137549
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@danielpetrovic
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danielpetrovic commented Feb 5, 2025

The problem

Whenever I use the Automatic Backup option with everything included in my HA OS, it will eventually give an error that the Backup failed to upload to OneDrive. This problem was also there during the 2025.2.0b releases.

The file is actually uploaded and available in OneDrive and the file also seems to be complete as I can download it and extract the contents of it just fine.

Image

My backups are around 3,3GB which might be causing the issue. If I don't include my PLEX Media Server Add-on it goes through just fine. But when I do a custom backup with just the PLEX Media Server enabled I get a backup that's around 2,3GB in size and uploads just fine to OneDrive as well.

Image

What version of Home Assistant Core has the issue?

core-2025.2.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

OneDrive

Link to integration documentation on our website

https://www.home-assistant.io/integrations/onedrive/

Diagnostics information

home-assistant_onedrive_2025-02-05T20-48-01.551Z.log

Anything in the logs that might be useful for us?

Logger: homeassistant.components.onedrive.backup
Source: components/onedrive/backup.py:84
integration: OneDrive (documentation, issues)
First occurred: 21:38:24 (1 occurrences)
Last logged: 21:38:24

Error during backup in async_upload_backup:, message {"error":{"code":"invalidRequest","message":"Parameter Exceeds Maximum Length","innerError":{"code":"parameterIsTooLong","date":"2025-02-05T20:38:24","request-id":"99a0f893-7665-4d60-8b8b-1689fcd361b3","client-request-id":"99a0f893-7665-4d60-8b8b-1689fcd361b3"}}}

Additional information

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@home-assistant
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home-assistant bot commented Feb 5, 2025

Hey there @zweckj, mind taking a look at this issue as it has been labeled with an integration (onedrive) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of onedrive can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign onedrive Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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onedrive documentation
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@JvDrunen
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JvDrunen commented Feb 5, 2025

+1

@mgiebels
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mgiebels commented Feb 5, 2025

Same here +1
homeassistant.components.onedrive.backup] Error during backup in async_upload_backup:, message {"error":{"code":"invalidRequest","message":"Parameter Exceeds Maximum Length","innerError":{"code":"parameterIsTooLong","date":"2025-02-05T20:39:18"

But the file has been uploaded to onedrive.
And it is neatly in the folder

@jnbrummer
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jnbrummer commented Feb 5, 2025

Same problem here. I have enabled debug log for more detail information:

2025-02-05 22:14:02.030 DEBUG (MainThread) [homeassistant.components.onedrive.backup] {'content-range': {'bytes 2097152000-2102394879/2103040000'}, 'content-length': {'5242880'}, 'content-type': {'application/octet-stream'}}
2025-02-05 22:14:02.517 DEBUG (MainThread) [homeassistant.components.onedrive.backup] Next expected range: ['2102394880-2103039999']
2025-02-05 22:14:02.518 DEBUG (MainThread) [homeassistant.components.onedrive.backup] Last chunk
2025-02-05 22:14:02.518 DEBUG (MainThread) [homeassistant.components.onedrive.backup] {'content-range': {'bytes 2102394880-2103039999/2103040000'}, 'content-length': {'645120'}, 'content-type': {'application/octet-stream'}}
2025-02-05 22:14:02.986 DEBUG (MainThread) [homeassistant.components.onedrive.backup] Next expected range: None
2025-02-05 22:14:02.986 DEBUG (MainThread) [homeassistant.components.onedrive.backup] Creating metadata: {"addons": [{"name": "File editor", "slug": "core_configurator", "version": "5.8.0"}, {"name": "MariaDB", "slug": "core_mariadb", "version": "2.7.2"}, {"name": "phpMyAdmin", "slug": "a0d7b954_phpmyadmin", "version": "0.11.0"}, {"name": "Duck DNS", "slug": "core_duckdns", "version": "1.18.0"}, {"name": "NGINX Home Assistant SSL proxy", "slug": "core_nginx_proxy", "version": "3.11.1"}, {"name": "OneDrive Backup", "slug": "de91e161_hassio_onedrive_backup", "version": "2.3.8"}, {"name": "Matter Server", "slug": "core_matter_server", "version": "7.0.0"}, {"name": "Silicon Labs Flasher", "slug": "core_silabs_flasher", "version": "0.3.2"}, {"name": "ESPHome Device Builder", "slug": "5c53de3b_esphome", "version": "2024.12.4"}, {"name": "SQLite Web", "slug": "a0d7b954_sqlite-web", "version": "4.3.0"}, {"name": "Node-RED", "slug": "a0d7b954_nodered", "version": "19.0.0"}, {"name": "Piper", "slug": "core_piper", "version": "1.5.2"}, {"name": "Whisper", "slug": "core_whisper", "version": "2.4.0"}], "backup_id": "458b5fec", "date": "2025-02-05T22:09:11.480328+01:00", "database_included": true, "extra_metadata": {"instance_id": "c4ea445ca76a48ffbca886a08b848249", "with_automatic_settings": false, "supervisor.backup_request_date": "2025-02-05T22:09:11.480328+01:00"}, "folders": ["ssl"], "homeassistant_included": true, "homeassistant_version": "2025.2.0b6", "name": "Custom backup 2025.2.0b6", "protected": true, "size": 2103040000, "metadata_version": 1}
2025-02-05 22:14:03.142 ERROR (MainThread) [homeassistant.components.onedrive.backup] Error during backup in async_upload_backup: Status 400, message None
2025-02-05 22:14:03.143 DEBUG (MainThread) [homeassistant.components.onedrive.backup] Full error: 
        APIError
        Code: 400
        message: None
        error: MainError(additional_data={}, code='invalidRequest', details=None, inner_error=InnerError(additional_data={'code': 'parameterIsTooLong'}, client_request_id='4c4556ab-7deb-47bd-8e62-dad680884cbc', date=datetime.datetime(2025, 2, 5, 21, 14, 3), odata_type=None, request_id='4c4556ab-7deb-47bd-8e62-dad680884cbc'), message='Parameter Exceeds Maximum Length', target=None)
        
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/onedrive/backup.py", line 94, in wrapper
    return await func(self, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/onedrive/backup.py", line 194, in async_upload_backup
    await file_item.patch(DriveItem(description=description))
  File "/usr/local/lib/python3.13/site-packages/msgraph/generated/drives/item/items/item/drive_item_item_request_builder.py", line 153, in patch
    return await self.request_adapter.send_async(request_info, DriveItem, error_mapping)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/kiota_http/httpx_request_adapter.py", line 193, in send_async
    await self.throw_failed_responses(response, error_map, parent_span, parent_span)
  File "/usr/local/lib/python3.13/site-packages/kiota_http/httpx_request_adapter.py", line 575, in throw_failed_responses
    raise exc
msgraph.generated.models.o_data_errors.o_data_error.ODataError: 
        APIError
        Code: 400
        message: None
        error: MainError(additional_data={}, code='invalidRequest', details=None, inner_error=InnerError(additional_data={'code': 'parameterIsTooLong'}, client_request_id='4c4556ab-7deb-47bd-8e62-dad680884cbc', date=datetime.datetime(2025, 2, 5, 21, 14, 3), odata_type=None, request_id='4c4556ab-7deb-47bd-8e62-dad680884cbc'), message='Parameter Exceeds Maximum Length', target=None)
        
2025-02-05 22:14:03.149 ERROR (MainThread) [homeassistant.components.backup] Upload failed for onedrive.5485a97b809dec7b: Backup operation failed```

@Bjoern1281
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Unfortunately the same problem here.

@ziptbm
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ziptbm commented Feb 6, 2025

Same error here. 2.42 and 2.43GB files in size for me from my tests. I also have it uploading copies to my Synology DSM NAS and Nabu Casa without issue. Only OneDrive is giving the error, but the files appear in OneDrive.

@zweckj
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zweckj commented Feb 6, 2025

So, I have a theory what's going on here: I think the backup metadata, which is stored in the file's description, is too long and that causes the error. That would explain while the upload succeeds and also custom backups are succeeding. In that case backup file size would also be irrelevant.

My problem right now is, that my OneDrive is apparently behaving differently than yours and I'm not getting this error (and can put lots of information in the description). I would need someone who is having that issue and has some programming skills to run Python snippets for debugging. If you do, please get in touch with me, preferably on Discord.

+1

those are not helping, please just like the original post instead.

@thorrrr
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thorrrr commented Feb 6, 2025

HI
I followed the docs added integration got the request popup which i accepted then i got a Nabu Casa confirmed page successful. No other settings i could see but Backup failed.

Logger: homeassistant.components.onedrive.backup
Source: components/onedrive/backup.py:84
integration: OneDrive (documentation, issues)
First occurred: 04:55:29 (1 occurrences)
Last logged: 04:55:29

Error during backup in async_upload_backup:, message {"error":{"code":"invalidRequest","message":"Parameter Exceeds Maximum Length","innerError":{"code":"parameterIsTooLong","date":"2025-02-06T04:55:29","request-id":"c0af1c2c-44d4-40ed-98d3-fb0384b561e7","client-request-id":"c0af1c2c-44d4-40ed-98d3-fb0384b561e7"}}}

Logger: homeassistant.components.backup
Source: components/backup/manager.py:533
integration: Backup (documentation, issues)
First occurred: 04:55:29 (1 occurrences)
Last logged: 04:55:29

Upload failed for onedrive.893089a67d09968e: Backup operation failed

BUT

If i check Onedrive i see it

Image

@zweckj
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zweckj commented Feb 6, 2025

What someone could try out in the meantime to help me narrow down the issue: Go to your OneDrive in a browser, open a backup file (or really any file), open the "Informations" pane from the right hand side and paste a long string into the "Description" field. Then close the item and check if the description has been saved successfully and/or shortened.

Image

The following string should be long enough:

Test: 1Test: 2Test: 3Test: 4Test: 5Test: 6Test: 7Test: 8Test: 9Test: 10Test: 11Test: 12Test: 13Test: 14Test: 15Test: 16Test: 17Test: 18Test: 19Test: 20Test: 21Test: 22Test: 23Test: 24Test: 25Test: 26Test: 27Test: 28Test: 29Test: 30Test: 31Test: 32Test: 33Test: 34Test: 35Test: 36Test: 37Test: 38Test: 39Test: 40Test: 41Test: 42Test: 43Test: 44Test: 45Test: 46Test: 47Test: 48Test: 49Test: 50Test: 51Test: 52Test: 53Test: 54Test: 55Test: 56Test: 57Test: 58Test: 59Test: 60Test: 61Test: 62Test: 63Test: 64Test: 65Test: 66Test: 67Test: 68Test: 69Test: 70Test: 71Test: 72Test: 73Test: 74Test: 75Test: 76Test: 77Test: 78Test: 79Test: 80Test: 81Test: 82Test: 83Test: 84Test: 85Test: 86Test: 87Test: 88Test: 89Test: 90Test: 91Test: 92Test: 93Test: 94Test: 95Test: 96Test: 97Test: 98Test: 99Test: 100Test: 101Test: 102Test: 103Test: 104Test: 105Test: 106Test: 107Test: 108Test: 109Test: 110Test: 111Test: 112Test: 113Test: 114Test: 115Test: 116Test: 117Test: 118Test: 119Test: 120Test: 121Test: 122Test: 123Test: 124Test: 125Test: 126Test: 127Test: 128Test: 129Test: 130Test: 131Test: 132Test: 133Test: 134Test: 135Test: 136Test: 137Test: 138Test: 139Test: 140Test: 141Test: 142Test: 143Test: 144Test: 145Test: 146Test: 147Test: 148Test: 149Test: 150Test: 151Test: 152Test: 153Test: 154Test: 155Test: 156Test: 157Test: 158Test: 159Test: 160Test: 161Test: 162Test: 163Test: 164Test: 165Test: 166Test: 167Test: 168Test: 169Test: 170Test: 171Test: 172Test: 173Test: 174Test: 175Test: 176Test: 177Test: 178Test: 179Test: 180Test: 181Test: 182Test: 183Test: 184Test: 185Test: 186Test: 187Test: 188Test: 189Test: 190Test: 191Test: 192Test: 193Test: 194Test: 195Test: 196Test: 197Test: 198Test: 199

@thorrrr
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thorrrr commented Feb 6, 2025

HI i do not get that from my Onedrive the info when i hit it shows

Image

If i hit more info i get

Image

@MacrosorcH
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What someone could try out in the meantime to help me narrow down the issue: Go to your OneDrive in a browser, open a backup file (or really any file), open the "Informations" pane from the right hand side and paste a long string into the "Description" field. Then close the item and check if the description has been saved successfully and/or shortened.

@zweckj I have just tried with your test string and it doesn't get saved - in the browser console I see this 400 error

Image

A shorter string gets saved regularly, with a 200 response.

@zweckj
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zweckj commented Feb 6, 2025

the description will be empty, but I want to see if yours accepts a long string here:

Image

@zweckj
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zweckj commented Feb 6, 2025

A shorter string gets saved regularly, with a 200 response.

@MacrosorcH Thanks, that seems to confirm my theory. Can you try to find out what appears to be the limit? I'd check power of 2 values (256, 512, 1024) first

@thorrrr
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thorrrr commented Feb 6, 2025

Image

@thorrrr
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thorrrr commented Feb 6, 2025

Can i also ask when i opened it obviously it get downloaded.
But when i try to open it will not extract is this still encrypted ?
I watch HA release show it said if its a auto backup when you download it comes down unencrypted !

@zweckj
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zweckj commented Feb 6, 2025

Can i also ask when i opened it obviously it get downloaded. But when i try to open it will not extract is this still encrypted ? I watch HA release show it said if its a auto backup when you download it comes down unencrypted !

unrelated, but backups will only be decrypted when downloaded through Home Assistant, unless you disable encryption completely in HA for that backup location (which will only affect future backups)

@MacrosorcH
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MacrosorcH commented Feb 6, 2025

@MacrosorcH Thanks, that seems to confirm my theory. Can you try to find out what appears to be the limit? I'd check power of 2 values (256, 512, 1024) first

@zweckj I have just tried and the limit seems to be 1024. With 1025 chars or longer I get a 400 error. Anything up to 1024 chars gets saved regularly (200 response).

@thorrrr
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thorrrr commented Feb 6, 2025

So it just need a slight tweak to fix the error being reported will this be an update in future ?

@zweckj
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zweckj commented Feb 6, 2025

I have just tried and the limit seems to be 1024. With 1025 chars or longer I get a 400 error. Anything up to 1024 chars gets saved regularly (200 response).

Thank you very much!

@Peethiplatsch
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Is the description important for the backup to work properly?
Also, who has to shorten it? You or the HA team who is working on the backups?

@thorrrr
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thorrrr commented Feb 6, 2025

I have just tried and the limit seems to be 1024. With 1025 chars or longer I get a 400 error. Anything up to 1024 chars gets saved regularly (200 response).

Thank you very much!

I have been able to add 1030 characters with no issue !!

@zweckj
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zweckj commented Feb 6, 2025

Trying to figure out where this limitation is coming from now. Are you maybe all using free OneDrives, or someone with a paid plan here?

@Peethiplatsch
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I have a paid private one drive with 1TB of storage. My limit is 1024. When this is saved and I add more characters, its getting cut.

@Peethiplatsch
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If you want I can try if onedrive for business has different limits. Have it at work and can try it out.

@zweckj
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zweckj commented Feb 6, 2025

If you want I can try if onedrive for business has different limits. Have it at work and can try it out.

Thanks, but that's irrelevant for now. Then it's not the paid thing. I just want to understand why some have this limitations and some don't...

@Peethiplatsch
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OK. There is also no description field in onedrive for business ^^

@thorrrr
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thorrrr commented Feb 6, 2025

I am on a paid family plan Office 365

@thorrrr
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thorrrr commented Feb 6, 2025

I have a paid private one drive with 1TB of storage. My limit is 1024. When this is saved and I add more characters, its getting cut.

It gets cut off in box but if you copy and paste it still what you put in i tried 1030 characters. Pasted in everybox alwasy cutoff but if i copy back and check its all still there. The cut off is just so it fits in the box the ..... is to tell you more exsists

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaazzzzzz

@MacrosorcH
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@thorrrr You cannot rely on what you see in the UI to understand what's going on. You need to use the browser developer tools and check requests and responses in the Network tab.

@zweckj I am also on a paid private plan and can confirm again that the limit is 1024.

@Peethiplatsch
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@thorrrr If you refresh the page, it will be cut off. It will only save what it had before if that was below the threshold. So as @MacrosorcH said you need to check the dev tools of your browser.

@thorrrr
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thorrrr commented Feb 6, 2025

@thorrrr You cannot rely on what you see in the UI to understand what's going on. You need to use the browser developer tools and check requests and responses in the Network tab.

@zweckj I am also on a paid private plan and can confirm again that the limit is 1024.

Yes sorry i have just checked yes its 1024

Image

@syakirx
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syakirx commented Feb 6, 2025

personal free account - 1024 char. it'll stripped away the additional char once refreshed.

@viky2379
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viky2379 commented Feb 6, 2025

same here, personal account 1024 char max

@danielpetrovic
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danielpetrovic commented Feb 6, 2025

Just tested on my OneDrive 1TB (part of Microsoft 365 Family, my account is the main user).

When I try to set a description greater than 1024 characters it gives the 400 error as well.

Just wondering why the description would need to be longer than 1024 characters. So checked the backup that didn't give an error. And it seems the description currently contains a list of all add-on names, slugs and lots of other data. And yes my HA install has 10 add-ons, so it makes the description longer.

{"addons": [{"name": "Plex Media Server", "slug": "a0d7b954_plex", "version": "3.6.2"}], "backup_id": "249571e3", "date": "2025-02-05T21:39:20.440444+01:00", "database_included": false, "extra_metadata": {"instance_id": "f3f680d7e77c4d6f9d3e431bad98844e", "with_automatic_settings": false, "supervisor.backup_request_date": "2025-02-05T21:39:20.440444+01:00"}, "folders": [], "homeassistant_included": false, "homeassistant_version": null, "name": "Custom backup 2025.2.0", "protected": false, "size": 2543400960, "metadata_version": 1}

@supermarkert
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I'm also on a Microsoft 365 Family plan, and the backup fails to upload. During the process, it spends a lot of time on the "Uploading to locations" step, and then it eventually just ends and says "Backup Up". But last successful backup shown is the previous backup (not the one that failed), and the files never make it to OneDrive.
The error in the logs is:

Source: components/backup/manager.py:533
integration: Backup (documentation, issues)
First occurred: 2:28:29 PM (1 occurrences)
Last logged: 2:28:29 PM

Upload failed for onedrive.[redacted]: Backup operation failed

@danielpetrovic
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I'm also on a Microsoft 365 Family plan, and the backup fails to upload. During the process, it spends a lot of time on the "Uploading to locations" step, and then it eventually just ends and says "Backup Up". But last successful backup shown is the previous backup (not the one that failed), and the files never make it to OneDrive. The error in the logs is:

Source: components/backup/manager.py:533
integration: Backup (documentation, issues)
First occurred: 2:28:29 PM (1 occurrences)
Last logged: 2:28:29 PM

Upload failed for onedrive.[redacted]: Backup operation failed

Yeah, the issue has been found and @zweckj has posted a pull request to fix the issue. Probably going to be part of 2025.2.1 update.

@zweckj
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zweckj commented Feb 6, 2025

Just wondering why the description would need to be longer than 1024 characters, what is stored in there for the backup?

All kinds of things. HA version, which add-ons are in that backup and so on. You can actually see that in the last couple of lines of your debug logs.

and the files never make it to OneDrive.

If your files are not ending up on OneDrive that's a different issue than this one, because in this one the upload succeeds, but there's an error finishing the backup. If that's not the case for you open a new issue with debug logs attached.

@kiwizznz
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kiwizznz commented Feb 7, 2025

I've also got the same error "Parameter Exceeds Maximum Length"

@lucianlazar1983
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Same problem for me as well, paid family account, 400 error for too many characters.

@zweckj
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zweckj commented Feb 7, 2025

"Me too" is not adding any extra information, just like the original post instead. The issue has been identitfied and is hopefully fixed soon.

@Peethiplatsch
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Peethiplatsch commented Feb 7, 2025

@zweckj many thanks for your quick fix.
Just installed 2025.2.1 and tried to backup. Worked like a charm.

Image

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