Version 5.5.0

Lang/en/actions.php

@@ -26,7 +26,6 @@
     /*
      * 2.2.0
      */
-    "close_and_lock_ticket"     => "Close and lock ticket",
     "unlock_ticket"             => "Unlock ticket",
     "update_sla_plan"           => "Update SLA plan",
     "update_subject"            => "Update subject",
@@ -83,4 +82,11 @@
     "pause_due_times"           => "Pause due times",
     "unpause_due_times"         => "Unpause due times",
 
+    /*
+     * 5.5.0
+     */
+    "close_ticket"              => "Close ticket",
+    "lock_ticket"               => "Lock ticket",
+    "notify_user"               => "Notify user",
+
 );

Lang/en/core.php

@@ -662,7 +662,6 @@
     /*
      * 5.3.0
      */
-    "ticket_channel_2"          => "We provide a number of default channels, additional channels and other add-ons can be installed from the Add-ons Marketplace.",
     "incoming_duplicate"        => "Incoming (Duplicate)",
 
     /*
@@ -682,4 +681,65 @@
     "hcaptcha_desc"             => "Please register at <a target='_blank' href=\"https://hcaptcha.com/\">hCaptcha</a>. Copy the site and secret key above.",
     "captcha_type_desc"         => "Select the Captcha to be used throughout the system.",
 
+    /*
+     * 5.5.0
+     */
+    "ticket_channel_2"          => "We provide a number of default ticket channels. Additional channels and other add-ons can be installed from the Add-ons Marketplace.",
+    "selected_country_aria_label" => "Selected country",
+    "no_country_selected"       => "No country selected",
+    "country_list_aria_label"   => "List of countries",
+    "zero_search_results"       => "No results found",
+    "one_search_result"         => "1 result found",
+    "multiple_search_results"   => "\${count} results found", // ${count} is a JS variable and should not be changed.
+    "advanced"                  => "Advanced",
+    "table"                     => "Table",
+    "cell"                      => "Cell",
+    "cell_properties"           => "Cell properties",
+    "merge_cells"               => "Merge cells",
+    "split_cell"                => "Split cell",
+    "row"                       => "Row",
+    "inset_row_before"          => "Insert row before",
+    "inset_row_after"           => "Insert row after",
+    "delete_row"                => "Delete row",
+    "row_properties"            => "Row properties",
+    "cut_row"                   => "Cut row",
+    "copy_row"                  => "Copy row",
+    "paste_row_before"          => "Paste row before",
+    "paste_row_after"           => "Paste row after",
+    "column"                    => "Column",
+    "insert_column_before"      => "Insert column before",
+    "insert_column_after"       => "Insert column after",
+    "delete_column"             => "Delete column",
+    "cut_column"                => "Cut column",
+    "copy_column"               => "Copy column",
+    "paste_column_before"       => "Paste column before",
+    "paste_column_after"        => "Paste column after",
+    "table_properties"          => "Table properties",
+    "delete_table"              => "Delete table",
+    "width"                     => "Width",
+    "height"                    => "Height",
+    "cell_spacing"              => "Cell spacing",
+    "cell_padding"              => "Cell padding",
+    "border_width"              => "Border width",
+    "caption"                   => "Caption",
+    "show_caption"              => "Show caption",
+    "alignment"                 => "Alignment",
+    "border_style"              => "Border style",
+    "border_colour"             => "Border colour",
+    "cell_type"                 => "Cell type",
+    "scope"                     => "Scope",
+    "horizontal_align"          => "Horizontal align",
+    "vertical_align"            => "Vertical align",
+    "header_cell"               => "Header cell",
+    "row_group"                 => "Row group",
+    "column_group"              => "Column group",
+    "left"                      => "Left",
+    "center"                    => "Center",
+    "right"                     => "Right",
+    "top"                       => "Top",
+    "middle"                    => "Middle",
+    "bottom"                    => "Bottom",
+    "anchor"                    => "Anchor",
+    "example"                   => "Example",
+
 );

Lang/en/general.php

@@ -429,4 +429,9 @@
     "week"                      => "Week|Weeks",
     "quarter"                   => "Quarter|Quarters",
 
+    /*
+     * 5.5.0
+     */
+    "mark_as_done"              => "Mark as Done",
+
 );

Lang/en/integrations.php

@@ -62,4 +62,13 @@
     "twilio_verify_countries"          => "Verify Allowed Countries",
     "twilio_verify_countries_desc"     => "Restrict phone number verification to specific countries, to reduce costs and the risk of abuse. Phone numbers belonging to countries outside of the permitted list can be manually marked as verified by staff.",
 
+    /*
+     * 5.5.0
+     */
+    "algolia_frontend_search_rate_limit" => "Frontend Search Rate Limiting",
+    "algolia_max_daily"                => "Daily Max Requests",
+    "algolia_max_daily_desc"           => "The maximum number of API calls that can be made to Algolia from the frontend.",
+    "algolia_max_min"                  => "Max Requests Per Minute",
+    "algolia_max_min_desc"             => "The maximum number of API calls that can be made to Algolia from the frontend, per authenticated user / IP address.",
+
 );

Lang/en/license.php

@@ -48,4 +48,9 @@
      */
     "unlicensed"        => "Unlicensed",
 
+    /*
+     * 5.5.0
+     */
+    "key_updated"       => "License key updated successfully.",
+
 );

Lang/en/log.php

@@ -267,4 +267,10 @@
     "ticket_feedback_saved"             => "Saved :extra_rel1 on ticket #:rel.", // Saved (lowercase ticket.feedback) on ticket #123
     "selfservice_feedback_saved"        => "Saved :extra_rel1 on article :rel.", // Saved (lowercase ticket.feedback) on article 'Foo bar'
 
+    /*
+     * 5.5.0
+     */
+    "ticket_pinned_message"             => "Pinned :extra_rel1 on ticket #:rel.", // Pinned message (lowercase general.message) on ticket #123.
+    "ticket_unpinned_message"           => "Unpinned :extra_rel1 on ticket #:rel.", // Unpinned message (lowercase general.message) on ticket #123.
+
 );

Lang/en/ticket.php

@@ -538,8 +538,6 @@
     "append_ip_address_api_desc" => "Append the user's IP address to the end of their ticket messages (requires user_ip_address data to be provided).",
     "check_spam"                => "Check Spam Rules",
     "check_spam_api_desc"       => "Block messages which match spam rules.",
-    "enable_throttling"         => "Enable Throttling",
-    "enable_throttling_api_desc" => "Limit the number of messages user's can post within a time frame. See <a href='https://docs.supportpal.com/current/App+Configuration#Throttling' target='_blank'>Throttling configuration</a> for more details on how to adjust the limits.",
     "captcha_desc"              => "When the captcha should be shown to users opening new tickets or using the track ticket feature.",
 
     /*
@@ -573,4 +571,21 @@
     "reject_duplicate_emails_desc" => "Stop emails being imported more than once, detected based on the Message-ID header.",
     "duplicate_email_detected"  => "Duplicate email that has already been imported.",
 
+    /*
+     * 5.5.0
+     */
+    "rate_limiting"             => "Rate Limiting",
+    "max_requests"              => "Max Requests",
+    "max_requests_desc"         => "Set the maximum number of requests before a user is throttled.",
+    "decay_time"                => "Decay Time",
+    "decay_time_desc"           => "The number of minutes until the available attempts are reset.",
+    "exclude_addresses"         => "Exclude Addresses",
+    "exclude_addresses_desc"    => "A list of email addresses which are excluded from rate limits.",
+    "enable_throttling"         => "Enable Rate Limiting",
+    "enable_throttling_api_desc" => "Limit the number of tickets and messages users can post within a timeframe, after which they will be throttled. Limits can be adjusted under the Web channel settings.",
+    "close_without_notify"      => "Close (without notification)",
+    "lock"                      => "Lock",
+    "pin"                       => "Pin",
+    "unpin"                     => "Unpin",
+
 );

config.php

@@ -28,6 +28,18 @@
 
     'code' => 'en',
 
+    /*
+    |--------------------------------------------------------------------------
+    | Language Text Direction (optional)
+    |--------------------------------------------------------------------------
+    |
+    | The text direction of your language pack for the template, either 'ltr'
+    | (left-to-right) or 'rtl' (right-to-left). Defaults to 'ltr'.
+    |
+    */
+
+    'text_direction' => 'ltr',
+
     /*
     |--------------------------------------------------------------------------
     | Language URI (optional)