AI powered Omnichannel customer service With Team Cooperation
:::tip Bytedesk is still in the early stage of rapid iteration, the documentation may lag behind the development, resulting in possible functional descriptions that do not match the latest software version :::
- Multi-level organizational structure
- Role management
- Permission management
- ...
- Support multiple channels
- multiple routing strategies, and detailed assessment indicators
- Seating workbench
- ...
- Internal Docs
- HelpCenter
- ...
- Ticket management
- Ticket SLA management
- Ticket statistics and reports
- ...
- Chat with LLM
- Chat with Knowledge base(RAG)
- ...
git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose.yaml up -ddocker compose -p bytedesk -f docker-compose.yaml stoplocal preview
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