Common issues

Chatformat doesn't show

Reasons for this can be:

• The user/group doesn't have the permission chatformat.<formatname>
  This can be fixed, by giving the right permission to the user/group
• The priorities aren't setup correctly (if the wrong chatformat is shown)
  DeluxeChat's priority-system is lower number = higher priority.
• Another plugin blocks/overrides DeluxeChat.
  You can find a list of incompatible plugins here

Placeholder don't format

Make sure that you have the right expansion(s) installed and running. (Use /papi ecloud download [expansion] to download a expansion)
You can check the output of a placeholder with /papi parse me %<placeholder>%

If the placeholder, that doesn't format is %recipient% within the msg-format, try to change it to %recipient_<placeholder without %>% (example: %recipient_player_name%). Do the exact oposite, if you have msg enabled for bungeecord.