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fix: hide fields in customer portal based on field dependency #2994
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Added parseField function to process custom fields for display.
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This is not complete, if we are going to implement Field Dependency on the ticket view, we should implement it in Agent Portal as well. It should filter the select fields / link fields similar to how it is done in the "New Ticket View" |
Codecov Report✅ All modified and coverable lines are covered by tests. Additional details and impacted files@@ Coverage Diff @@
## develop #2994 +/- ##
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+ Coverage 50.54% 50.56% +0.01%
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Files 122 122
Lines 5403 5403
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+ Hits 2731 2732 +1
+ Misses 2672 2671 -1 ☔ View full report in Codecov by Sentry. 🚀 New features to boost your workflow:
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@RitvikSardana |
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I mean the options are not filtered, of Select and Link fields |
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@RitvikSardana |
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please make this work with Agent Portal & Custom Portal both it should only work if we have a setting enabled "Apply Field Dependency in Ticket View" if this is enabled, then only these filters should apply in Ticket View. This setting should exist in HD Settings in backend and in "General" in Frontend settings |
1 similar comment
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please make this work with Agent Portal & Custom Portal both it should only work if we have a setting enabled "Apply Field Dependency in Ticket View" if this is enabled, then only these filters should apply in Ticket View. This setting should exist in HD Settings in backend and in "General" in Frontend settings |
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i will update it with new PR |
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@RitvikSardana or can you please guide me with a simple requirements and what should be the end result ? |

Closes #2993
This PR adds eval method for
display depends onon the customer portal using the same function used in Agent portal