v1.17.3

What's Changed

• chore: update POT file (backport #2734) by @mergify[bot] in #2735
• chore: sync translations from crowdin (backport #2733) by @mergify[bot] in #2736
• chore: sync translations from crowdin (backport #2737) by @mergify[bot] in #2738
• refactor: update apiOptions transform to map object labels and values (backport #2715) by @mergify[bot] in #2739
• fix: filter out null/undefined values in apiOptions (backport #2743) by @mergify[bot] in #2744
• fix: validation error when replying on a ticket (backport #2741) by @mergify[bot] in #2742
• chore(release): hotfix to main by @RitvikSardana in #2745

Full Changelog: v1.17.2...v1.17.3

v1.17.2

What's Changed

• fix: undefined ref (backport #2710) by @mergify[bot] in #2711
• chore(release): hotfix to main by @RitvikSardana in #2713
• fix: remove index delete from hooks (backport #2716) by @mergify[bot] in #2717
• fix(perm): agent should see the assigned tickets (backport #2706) by @mergify[bot] in #2707
• fix: remove unnecessary validation while giving feedback for email tickets (backport #2726) by @mergify[bot] in #2727
• chore: update POT file (backport #2721) by @mergify[bot] in #2728
• chore: sync translations from crowdin (backport #2705) by @mergify[bot] in #2729
• chore: bump version (backport #2730) by @mergify[bot] in #2731
• chore(release): hotfix to main by @RitvikSardana in #2732

Full Changelog: v1.17.0...v1.17.2

v1.17.0

What's Changed

• feat: Full Text Search using SQLite (backport #2594) by @mergify[bot] in #2637

• feat: Shortcuts (backport #2676) by @RitvikSardana in #2697

• fix: fetch notifications after the user is fetched (backport #2618) by @mergify[bot] in #2619

• fix: add disable field to Feedback Option (backport #2617) by @mergify[bot] in #2620

• fix: respect read_only fields (backport #2621) by @mergify[bot] in #2622

• chore: sync translations from crowdin (backport #2624) by @mergify[bot] in #2638

• chore: update POT file (backport #2625) by @mergify[bot] in #2640

• fix: disable command palette when text editor is enabled (backport #2639) by @mergify[bot] in #2644

• chore: sync translations from crowdin (backport #2641) by @mergify[bot] in #2645

• fix: bump vueuse to fix builds (backport #2659) by @mergify[bot] in #2660

• fix: docker bash file (backport #2647) by @mergify[bot] in #2661

• chore: update POT file (backport #2649) by @mergify[bot] in #2662

• fix: reply all 'To' email bug (backport #2656) by @mergify[bot] in #2663

• chore: sync translations from crowdin (backport #2652) by @mergify[bot] in #2673

• chore: update POT file (backport #2667) by @mergify[bot] in #2674

• chore: Merge hotfix into main by @shariquerik in #2685

• fix: prevent usermenu button overflow in sidebar (backport #2688) by @mergify[bot] in #2692

• fix: update required_apps to include frappe/telephony by @SherinKR in #2683

• fix: handle json parse error & json validation on doctype save (backport #2657) by @mergify[bot] in #2693

• chore: update POT file (backport #2687) by @mergify[bot] in #2694

• chore: sync translations from crowdin (backport #2679) by @mergify[bot] in #2695

• chore: update POT file (backport #2678) by @mergify[bot] in #2696

• fix: assign history message (backport #2636) by @mergify[bot] in #2698

• fix: minor fixes (backport #2690) by @mergify[bot] in #2691

• fix: handle edge case for cc & to field (backport #2689) by @mergify[bot] in #2701

• fix: tab url hash & make a call button (backport #2576) by @RitvikSardana in #2702

• chore: bump version (backport #2699) by @mergify[bot] in #2703

• chore(release): hotfix to main by @RitvikSardana in #2704

New Contributors

• @SherinKR made their first contribution in #2683

Full Changelog: v1.15.1...v1.17.0

v1.15.1

What's Changed

• fix: add telephony in easy install script (backport #2602) by @mergify[bot] in #2603
• fix(desk): don't call mark seen api on new ticket (backport #2596) by @mergify[bot] in #2597
• fix: email reply all bug (backport #2608) by @mergify[bot] in #2609
• chore: update POT file (backport #2604) by @mergify[bot] in #2611
• chore: sync translations from crowdin (backport #2595) by @mergify[bot] in #2612
• fix: search in Canned responses (backport #2610) by @mergify[bot] in #2613
• chore: merge hotfix to main by @RitvikSardana in #2616

Full Changelog: v1.15.0...v1.15.1

v1.15.0

What's Changed

• fix: show toast when ticket fails to update by @RitvikSardana in #2271
• fix: async support in form script by @RitvikSardana in #2273
• refactor: contact dialogs by @adarshkh2397 in #2274
• chore: remove unnecessary fields from HD Settings by @RitvikSardana in #2276
• fix: remove dead code by @RitvikSardana in #2277
• perf: misc int PK + indexing optimizations by @ankush in #2280
• fix: only apply team restrictions on the agent side by @RitvikSardana in #2281
• fix: on ticket reload customActions disapper by @RitvikSardana in #2282
• fix(styles): padding canned responses by @RitvikSardana in #2288
• fix: use make method for tickets raised via mail by @RitvikSardana in #2292
• feat: onboarding by @RitvikSardana in #2284
• fix: email threading by @RitvikSardana in #2300
• fix: show communication date instead of creation by @shariquerik in #2307
• fix: don't use message-id to send mails by @RitvikSardana in #2308
• fix: minor ui fixes by @RitvikSardana in #2309
• fix: listView textContent instead of innerHTML by @RitvikSardana in #2312
• fix: activity alignment by @RitvikSardana in #2314
• fix: comment alignment by @RitvikSardana in #2315
• fix: move agents & teams to settings by @RitvikSardana in #2296
• fix: duplicate history by @RitvikSardana in #2317
• fix: rewrite router file by @RitvikSardana in #2313
• fix: disable invasive posthog configs by @ankush in #2322
• chore: Update frappe UI by @RitvikSardana in #2323
• fix: return agent name instead of agent doc while finding assigned agents by @RitvikSardana in #2324
• fix: redis requires schema for uri with bench set command by @taz77 in #2320
• chore: pin redis version by @RitvikSardana in #2329
• fix: add modelValue to data fields by @RitvikSardana in #2332
• fix: use value and modelValue both by @RitvikSardana in #2333
• fix: use develop fw branch by @RitvikSardana in #2334
• ci: dynamic branch setup by @RitvikSardana in #2336
• ci: release notes by @RitvikSardana in #2337
• fix: use update:model-value to update field by @RitvikSardana in #2340
• fix: copy to clipboard function by @RitvikSardana in #2342
• fix: commit changes for auto close tickets by @RitvikSardana in #2347
• fix: update data field on blur by @RitvikSardana in #2349
• feat: Dashboard by @RitvikSardana in #2348
• fix: only check if the user is manager by @RitvikSardana in #2353
• fix: query for calculating avg rating by @RitvikSardana in #2354
• fix(dashboard): include today's date & change feedback value logic by @RitvikSardana in #2356
• fix(dashboard): handle case of same date by @RitvikSardana in #2357
• fix: dont sent ack emails on initial sync by @RitvikSardana in #2358
• fix(search): Update search args for redis 6.x and older versions by @balamurali27 in #2352
• fix: filter for name field by @RitvikSardana in #2361
• fix: show fields on agent portal creation by @RitvikSardana in #2362
• chore: update yarn.lock file by @RitvikSardana in #2363
• fix: Better SLA validations and error messages by @RitvikSardana in #2373
• fix: sla deletion validation by @RitvikSardana in #2379
• fix: use pinia for global store by @RitvikSardana in #2380
• feat: Feedback for tickets received via Email by @RitvikSardana in #2383
• fix(security): private media by @RitvikSardana in #2392
• fix: increase initial agents loaded to 20 by @RitvikSardana in #2395
• fix: find private file for new ticket by @RitvikSardana in #2396
• fix(customer_portal): owner of ticket should be able to see the ticket by @RitvikSardana in #2399
• fix(search): Construct correct OR queries by @balamurali27 in #2397
• fix: dont create communication for auto generated tickets by @RitvikSardana in #2401
• fix: handle undefined fields by @RitvikSardana in #2404
• feat: setup translations by @EltonLobo07 in #2415
• fix: change path of crowdin file to root by @RitvikSardana in #2418
• docs: add missing migration and build steps to local setup by @satriadhikara in #2386
• feat: restrict assignment of tickets to the selected team by @RitvikSardana in #2421
• fix: Strict permissions on HD Ticket by @niraj2477 in #2402
• fix(ci): add mergify.yml for backporting pr with labels by @RitvikSardana in #2425
• feat: add sla policy & business holiday by @pratikb64 in #2371
• fix(styles): settings header by @RitvikSardana in #2427
• chore: update frappe-ui by @RitvikSardana in #2428
• fix: resolve prosemirror-model by @RitvikSardana in #2430
• fix: include all recipients when using 'reply all' feature by @EltonLobo07 in #2438
• fix: avoid converting yes-no select filter values to boolean by @EltonLobo07 in #2437
• fix: sync standard and quick list filters by @EltonLobo07 in #2424
• fix: fetch contacts autocomplete from custom api by @EltonLobo07 in #2432
• refactor: SLA calculation for response by & resolution by by @RitvikSardana in #2449
• fix(ui): pause state by @RitvikSardana in #2451
• fix: list view controls rendering state by @RitvikSardana in #2456
• feat: add new user invitation flow by @EltonLobo07 in #2394
• fix: cc email by @RitvikSardana in #2459
• chore: bump version by @RitvikSardana in #2464
• fix: correct path to update pot file by @RitvikSardana in #2467
• chore: add compatibility matrix in readme file by @RitvikSardana in #2470
• feat: field dependency by @RitvikSardana in #2389
• fix: field dependency ux by @RitvikSardana in #2481
• chore: update POT file by @RitvikSardana in #2482
• fix: update form script perms by @RitvikSardana in #2490
• chore: sync translations from crowdin by @RitvikSardana in #2485
• chore: update POT file by @RitvikSardana in #2492
• feat: add assignment rule by @pratikb64 in #2398
• refactor: cleanup sla and holiday list & improve spacing by @pratikb64 in #2491
• chore: sync translations from crowdin by @RitvikSardana in #2493
• fix(patch): fn name by @RitvikSardana in #2496
• chore: sync translations from crowdin by @RitvikSardana in #2505
• fix: duplicate error handling by @pratikb64 in #2511
• fix: fill data in email_account field in HD Ticket by @RitvikSardana in #2514
• fix: style changes by @RitvikSardana in #2515
• fix: add holiday modal "default" date by @pratikb64 in #2517
• chore: Revert "fix: style changes" by @RitvikSardana in https://gi...

v1.14.0

What's Changed

• feat: add sla policy & business holiday (backport #2371) by @RitvikSardana in #2495

• feat: field dependency (backport #2389) by @RitvikSardana in #2498

• feat: add assignment rule (backport #2398) by @pratikb64 in #2501

• fix: field dependency ux (backport #2481) by @mergify[bot] in #2502

• fix(patch): fn name (backport #2496) by @mergify[bot] in #2503

• fix: update form script perms (backport #2490) by @mergify[bot] in #2504

• fix: duplicate error handling (backport #2511) by @mergify[bot] in #2512

• fix: correct path to update pot file (backport #2467) by @mergify[bot] in #2468

• chore: update POT file (backport #2482) by @mergify[bot] in #2506

• chore: sync translations from crowdin (backport #2485) by @mergify[bot] in #2507

• chore: update POT file (backport #2492) by @mergify[bot] in #2508

• chore: sync translations from crowdin (backport #2493) by @mergify[bot] in #2509

• chore: sync translations from crowdin (backport #2505) by @mergify[bot] in #2510

• chore: add compatibility matrix in readme file (backport #2470) by @mergify[bot] in #2471

• chore(release): hotfix to main by @RitvikSardana in #2513

• chore: bump version (backport #2464) by @mergify[bot] in #2465

• refactor: cleanup sla and holiday list & improve spacing (backport #2491) by @mergify[bot] in

Full Changelog: v1.13.1...v1.14.0

v1.13.1

What's Changed

• fix(ci): add mergify.yml for backporting pr with labels (backport #2425) by @mergify[bot] in #2426
• chore: update frappe-ui (backport #2428) by @mergify[bot] in #2429
• fix: resolve prosemirror-model (backport #2430) by @mergify[bot] in #2431
• fix: include all recipients when using 'reply all' feature (backport #2438) by @mergify[bot] in #2439
• fix: avoid converting yes-no select filter values to boolean (backport #2437) by @mergify[bot] in #2441
• fix: sync standard and quick list filters (backport #2424) by @mergify[bot] in #2443
• refactor: SLA Calculation for response & resolution time. (backport #2449) by @mergify[bot] in #2450
• fix: fetch contacts autocomplete from custom api (backport #2432) by @mergify[bot] in #2448
• fix(ui): pause state (backport #2451) by @mergify[bot] in #2455
• fix: list view controls rendering state (backport #2456) by @mergify[bot] in #2457
• fix: cc email (backport #2459) by @mergify[bot] in #2460
• ci: run valid python ci only on develop branch by @RitvikSardana in #2463
• chore(release): hotfix to main by @RitvikSardana in #2462
• chore: bump version (backport #2464) by @mergify[bot] in #2466

Full Changelog: v1.13.0...v1.13.1

v1.13.0

What's Changed

• feat: setup translations by @EltonLobo07 in #2415
• fix: change path of crowdin file to root by @RitvikSardana in #2418
• docs: add missing migration and build steps to local setup by @satriadhikara in #2386
• feat: restrict assignment of tickets to the selected team by @RitvikSardana in #2421
• fix: Strict permissions on HD Ticket by @niraj2477 in #2402
• chore(release): dev to main by @RitvikSardana in #2423

New Contributors

• @EltonLobo07 made their first contribution in #2415
• @satriadhikara made their first contribution in #2386

Full Changelog: v1.12.1...v1.13.0

v1.12.1

What's Changed

• fix(security): private media by @RitvikSardana in #2392
• fix: increase initial agents loaded to 20 by @RitvikSardana in #2395
• fix: find private file for new ticket by @RitvikSardana in #2396
• fix(customer_portal): owner of ticket should be able to see the ticket by @RitvikSardana in #2399
• fix(search): Construct correct OR queries by @balamurali27 in #2397
• fix: dont create communication for auto generated tickets by @RitvikSardana in #2401
• fix: handle undefined fields by @RitvikSardana in #2404
• chore(release): dev to main by @RitvikSardana in #2408

Full Changelog: v1.12.0...v1.12.1

v1.12.0

What's Changed

• feat: Feedback for tickets received via Email by @RitvikSardana in #2383

Full Changelog: v1.11.1...v1.12.0