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Adding in a line for draining caps. #1053

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Adding in a line for draining caps. #1053

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c7d611b
Adding in a line for draining caps.
Pantalon-Capitaine-Fromage Sep 1, 2022
eb4937e
Try a different approach for capacitor draining instructions
leviport Sep 28, 2022
e63ff81
Merge branch 'master' into Pantalon-Capitaine-Fromage-patch-2
leviport Sep 28, 2022
e9d159a
enhance: Add back note about "1" == "On" for PSUs
jacobgkau Sep 28, 2022
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14 changes: 9 additions & 5 deletions content/power-on-failure-desktop.md
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Expand Up @@ -22,11 +22,15 @@ tableOfContents: true
* 1c. Turn the surge protector off and on again
2. Confirm the outlet works by plugging in another device.
3. Be sure that the system is on a flat surface
4. Desktops have a button on the power supply located at the back of the computer. Toggle that button and make sure it is in the 'On' position though it may be labeled as a '1' to note that it is powered on, then attempt to turn the desktop on.
5. If the power button lights up, the power supply is providing power to the machine. It is recommended to check the display connections next.
* 5a. If the display connections are not at fault, investigate internal components using steps outlined in this [article](/articles/hardware-failure).
6. If the power button does not light up, the computer may need a new power button or power supply. To troubleshoot the power button on a Thelio desktop, visit this [link](https://tech-docs.system76.com/models/thelio-massive-b1.2/repairs.html#troubleshooting-the-power-button).
7. Does the computer turn on when using the power switch on the Thelio IO board instead of the button? The backup power button is located on the IO board near the power button on the internal part of the case.
4. Desktops have a switch on the power supply located at the back of the computer. Make sure this switch is in the 'On' position (sometimes labeled '1'), then attempt to turn the desktop on.
5. In some cases, draining the capacitors in the power supply before powering your desktop on can help.
* 5a. Completely disconnect power from the power supply. This can be done either by turning off the switch on the power supply, or by unplugging the power cable.
* 5b. Hold the power button for 15 to 20 seconds.
* 5c. Restore power to the power supply, then try powering up the machine once again.
6. If the power button lights up, the power supply is providing power to the machine. It is recommended to check the display connections next.
* 6a. If the display connections are not at fault, investigate internal components using steps outlined in this [article](/articles/hardware-failure).
7. If the power button does not light up, the computer may need a new power button or power supply. To troubleshoot the power button on a Thelio desktop, visit this [link](https://tech-docs.system76.com/models/thelio-massive-b1.2/repairs.html#troubleshooting-the-power-button).
8. Does the computer turn on when using the power switch on the Thelio IO board instead of the button? The backup power button is located on the IO board near the power button on the internal part of the case.

![Thelio Io power button](/images/failure-power-on/thelio-io-power-button.png)

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